Our emotional reactions, if inadequately informed and lacking the balance provided by fact or truth, will certainly look more irrational and thus more stressful and less productive to reaching desired outcomes. Perhaps the less information we have the more likely we are to be reactive.
You will already know about many philosophies that support seeking further knowledge. From the Bible "seek and yee shall find". Or from The Seven Habits of Highly Effective People, "seek first to understand and then to be understood".